Gmail messages are missing

This page can aid yous find your emails if:

  • Some emails are missing.
  • Emails aren't coming to your inbox.
  • Your inbox is empty and all your emails have disappeared.

If you couldn't detect your email after following the steps above, the email might have been deleted or sent to spam.

Start, search all your emails

Emails might skip your inbox if they were accidentally archived, deleted, or marked every bit spam. To thoroughly search emails that aren't in your inbox:

  1. Open the Gmail app .

  2. In the elevation right, typein:anywhere. So, enter some information that's in the missing email, like the sender's name or the subject.

  3. In the bottom right, tap Search Search.

Tip: To filter your search results even more, yous tin also employ search operators.

2d, try these common fixes

Nosotros recommend following these steps on a computer because many of them can't exist done through the Gmail app.

Bank check if the email was filtered

You may have created a filter that automatically athenaeum or deletes certain emails.

Here'south how to check your filters:

  1. From a browser, open up Gmail.
  2. In the tiptop right, click Settings Settingsand thenRun across all settings.
  3. At the height, click the Filters and Blocked Addresses tab.
  4. Look for filters that include the words "Delete it" or "Skip Inbox."
  5. To the right, click Edit or Delete.
  6. Follow the on-screen instructions.

Cheque if your emails are being forwarded to another business relationship

When you set upwards forwarding in Gmail, you lot tin can choose whether the original emails are archived or deleted.

Here's how to check your forwarding settings:

  1. From a browser, open up Gmail.
  2. In the top right, click Settings Settingsand thenEncounter all settings.
  3. At the top, click the Forwarding and POP/IMAP tab.
  4. In the "Forwarding" department, check if you've selected Forrad a copy of incoming mail. If you lot accept, select Keep Gmail's re-create in the Inbox or Mark Gmail'southward re-create as read.
  5. At the bottom of the page, click Salvage Changes.

Important: If your emails are beingness forwarded to an unfamiliar accost, select Disable forwarding and then check out the Gmail security tips. If you see a forwarding address you don't know, someone might take unauthorized admission to your account.

If you forwards mail from some other account into Gmail, emails are sometimes sent to Spam if they aren't authenticated. Acquire the all-time practices for forwarding emails to Gmail.

Check your settings if yous read your Gmail emails with another email client

If you read your Gmail emails on another e-mail customer, similar Apple Mail or Microsoft Outlook, follow the steps below for the type of forwarding y'all've fix.

I use IMAP to read emails on electronic mail clients like Microsoft Outlook or Apple Mail

When yous set IMAP, you lot tin choose whether the actions you lot take in your other postal service client touch your emails in Gmail. For example, you can choose if deleting an email in Apple Mail likewise deletes it from Gmail.

Make sure you're using the recommended IMAP settings. Look for any settings that explicate when emails are deleted.

I apply a web app, extension, or add-on to read Gmail

Check your settings to brand sure emails aren't getting deleted or archived.

  1. Visit the Connected apps & sites page.
  2. In the "Apps connected to your account" section, click Manage apps.
  3. If y'all detect anything you don't recognize, click the service and then Remove.

I employ Popular to read emails on e-mail clients similar Microsoft Outlook

When you set up POP, yous can cull whether the actions you take in your other mail customer bear on your emails in Gmail. For instance, you tin can choose if deleting an email in Microsoft Outlook as well deletes it from Gmail.

  1. Visit the Forwarding and Popular/IMAP settings page.
  2. Bank check to brand sure POP is enabled.
  3. If you encounter "Delete Gmail'south copy," or "Annal Gmail's copy," select Keep Gmail'southward copy in the inbox.
  4. At the bottom of the page, click Save Changes.

Note: If you're using contempo way with Pop, alter your electronic mail client'due south POP settings to exit emails on the server.

The steps above didn't help

If you followed the steps above and you still can't notice your emails, select the trouble yous're having below.

I still can't discover certain emails

If yous couldn't detect your email later following the steps above, the email might have been deleted or sent to spam.

Notes near deleted emails

  • If yous delete an email, it stays in your Trash for 30 days. Later thirty days, emails are permanently deleted from the trash.
  • In that location'southward only 1 copy of every Gmail electronic mail. If you deleted an email from one place, like a label or a device, it is deleted from Gmail entirely.
  • Gmail groups all replies to an original e-mail together in a single conversation. When y'all click or tap delete, the unabridged conversation is deleted, including the original email and any replies.

Notes about spam emails

  • If you mark an email as spam, information technology stays in Spam for thirty days. After 30 days, emails are permanently deleted from Spam.
  • If y'all remember emails are existence sent to Spam by error, learn how to remove emails from Spam.

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